*excludes Rural Deliveries and islands off mainland NZ
We can organise Saturday deliveries for you by request. Please note, this needs a little lead time to organise (about 24hrs) so it may not be possible if left to the last minute on a Friday! If you select it from the shipping options in the checkout and it proves not to be possible (because you're Rural, or there is insufficient time to organise it), you won't be charged. Sunday deliveries are not currently possible.
Expected Delivery Time 2-5 Working Days
We do our best to deliver as quickly as possible. For items that are currently in stock this is usually well within our 2-5 working day guideline. But this timeframe is a guide only, from time to time there may be delays relating to stock availability, heavy demand such as public holidays or incomplete/erroneous address details provided in the Checkout, etc. We will contact you as soon as is reasonably possible if we become aware of any issue affecting your order, and will do our very best to work through the issue to your satisfaction, whether that be amending, cancelling or refunding the order.
Physical Delivery Address Required (No PO Boxes)
We use a courier service for all our deliveries. The couriers cannot deliver to a PO Box address, so please be sure to provide a physical delivery address in the Checkout to avoid delays.